I am an INFJ. My current boss keeps telling me that I don’t challenge people / push back enough on the spot in terms of what colleagues/clients tell me and that she sees me just accepting what they say, for example:
1. A teacher says they are not using the virtual platform we provide to their school at the expected usage rate for X reason e.g. Intermittent Internet connectivity, basic infrastructure issues disrupting their ability to use the platform etc. I’m supposed to push back against what they see as obstacles and get them to solve these issues so that they can increase their usage of the platform.
I’m actually satisfied that they’ve gone from zero use to some use looking at the obstacles they face and don’t think we should be pushing them for the sake of increased usage when they’ve figured out a way to use the tech meaningfully within the limitations they are facing.
2. A team member informed me that we were not supposed to deliver a training session for a client in English (I was away from work when this happened and so just assumed she was filling me in on a decision made by my boss). I didn’t think to question her as I had no reason not to trust that the information wasn’t accurate.
Turns out she mislead me but my boss used this as an example of me not challenging people enough. In fact, when my boss raised this with me I didn’t even explain to her why I didn’t feel the need to question my colleague. I just took it rather than have an argument.
From my point of view whenever someone tells me something, my lack of objection doesn’t mean I’ve accepted what they are saying. I find I need time to ruminate on what has been said, understand where they are coming from before I can come to a ‘judgment’.
Is my lack of immediate pushback associated with an INFJs’ cognitive process or is this a function independent of personality type?
If it is associated with type, will working to overcome this and thinking more on my feet be an uphill battle or should I just let go of getting validation from my boss/company expectations and make this job my own by exploiting my so-called INFJ strengths?