I have a fitness coaching business and my client base has doubled since I started. Definitely grateful for the extra cash but I’m finding people are sending me novels about their workouts that are holding me up. I want to refine my efficiency to give them the help they need but I feel bad not responding and don’t want them to think I’m ignoring it.
How should I approach the response without being rude?
And because I’m getting more clients, I’ve become more irritable and burnt out. One client is bouncing between myself and another trainer. When issues pop up where people are being annoying, I’m just saying “yes” instead of arguing my point. How do I get out of this situation?